About Our Hospital
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Is it OK to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call or stop by anytime.
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My pet needs to come in for a regular exam/minor procedure, but I don’t have time to wait at the hospital the whole time. Can I drop my pet off and pick him/her back up later in the day?
For our clients’ convenience, we do offer drop-off appointments. Please call to arrange this service. We usually ask that you drop off your pet in the morning. We will call…
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Do you offer any payment plans?
We offer payment plans through a third-party company called ScratchPay. If you have any questions about our payment policy, please feel free to ask. Our team members are all versed…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Personal cheques Visa MasterCard American Express We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Please call (519) 986-2800 to book a convenient appointment time.
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Where is your clinic located?
We are located at 26 Main Street East in Markdale, Ontario
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What do I do in the case of an emergency and your clinic isn’t open?
In an emergency, call 519-986-2800. You will be asked if it is a small animal emergency or a Large Animal emergency through a prompt system. If it is a small…
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What are your hours of operation?
Our regular business hours are: Monday to Friday 8:00 am to 6:00 pm Saturday 8:00 am to 1:00 pm
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