About Our Hospital
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I’ve heard people talking about Wellness Plans. What is a Wellness Plan?
A Wellness Plan is an more affordable way for you to provide preventative healthcare for your pet. At Markdale Veterinary Services we believe in proactive, preventative healthcare that can improve…
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What is the cost of a Wellness Plan?
The cost of a Wellness Plan is determined by species, size, gender and lifestyle of your pet. For example, puppies and kittens may need to be spayed or neutered and…
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Can I have more than one pet on a Wellness Plan?
Every healthy pet qualifies for the Wellness Plan and you can have multiple plans. As each pet will receive his or her individualized Wellness Plan, pets cannot share one plan.
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Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
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Why is my veterinarian referring my pet to a specialist?
Our top priority is to make sure that our patients receive the highest standard of care and best possible outcome. This is why we sometimes make the decision to refer…
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Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
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What are your vaccination requirements for boarding?
We require that dogs be vaccinated against rabies, distemper, parvovirus, and Bordetella (kennel cough) and that cats be vaccinated against rabies, panleukopenia (feline distemper), feline leukemia virus (FeLV), and feline…
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Do you perform at-home euthanasia?
Under special circumstances we do offer pre-booked, home euthanasias for dogs and cats that belong to our local clients. Please call the clinic during regular office hours for more details.
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I’ve decided it’s time to let my pet go, but he/she is uncomfortable and can’t move very well, and I would really prefer to not drag him/her to the hospital. Can you come to my house?
Under special circumstances we do offer pre-booked, home euthanasias for dogs and cats that belong to our local clients. Please call the clinic during regular office hours for more details. We…
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If my pet’s problem doesn’t get better, can I get a refund for his/her veterinary care?
Unfortunately, we can’t offer refunds for veterinary care. Our fees cover the cost of examining, testing, diagnosing, and treating your pet. Not all health problems have a straightforward solution. Some…
